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6.1 Introduction
6.2 The Capacity Management process
6.3 Activities in Capacity Management
6.4 Costs, benefits and possible
problems
6.5 Planning and implementation
6.6 Review of the Capacity Management
process
6.7 Interfaces with other SM processes
Annex
6A - Capacity Management - Role and responsibilities
Annex 6B - Contents of a Capacity
Plan
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